We are pleased to share a new customer success story from a beauty salon in France.

The customer wanted to expand the salon’s treatment menu by introducing laser hair removal and non-invasive body contouring services. After learning more about the machine functions, available configurations and after-sales support, the customer purchased two Keylaser beauty machines:

• K808 808 nm Diode Laser Hair Removal Machine
• K370 Cryolipolysis Body Contouring Machine, with 4 handles as standard and 7 handles available as an option

After the machines were successfully delivered to France, the customer shared real photos of the equipment installed in the salon, along with feedback from actual use.

he customer operates a professional beauty salon and wanted to introduce two types of services with strong market demand.

The first was laser hair removal for areas such as the face, underarms, arms, legs, back and bikini area. The second was body contouring for areas including the abdomen, waist, thighs and arms.

When selecting the equipment, the customer mainly considered the following factors:

• Whether the machines were suitable for daily salon use
• Whether the operating systems were simple and easy to learn
• Whether the treatment handles were convenient to use
• Whether the equipment could operate reliably
• Whether remote training and after-sales support were available
• Whether the export packaging was suitable for international transportation

Based on the customer’s business needs, we recommended the K808 diode laser hair removal machine and the K370 cryolipolysis machine.

The K808 is a professional diode laser hair removal machine designed for beauty salons, aesthetic centers and beauty equipment distributors.

The machine features a touchscreen interface that allows operators to view and adjust treatment parameters conveniently. Its ergonomically designed treatment handpiece also helps reduce operator fatigue during longer treatment sessions.

The K808 can be used on common hair removal areas, including:

• Face
• Underarms
• Arms
• Legs
• Back
• Bikini area

After receiving the equipment, the customer completed the initial unpacking and inspection at the salon and sent us photos of the machine.

The customer was pleased with the machine’s appearance and commented:

“The machine is very cute. Thank you.”

The customer also contacted our sales team with a question about the treatment tips. After receiving the message, we promptly checked the machine configuration and continued to provide guidance on accessory confirmation, machine installation and operation.

In addition to the K808 hair removal machine, the customer also purchased the K370 cryolipolysis body contouring machine.

The standard K370 configuration includes four treatment handles, allowing the operator to select a suitable applicator for different treatment areas. For salons with higher treatment demand or those looking to improve operating efficiency, a seven-handle configuration is also available.

The K370 can be used for body contouring treatments on common areas such as:

• Abdomen
• Waist
• Hips
• Thighs
• Arms
• Back

After using the machine, the customer shared her experience and comparison photos with us through WhatsApp.

The customer commented:

“Your cryolipolysis machine is amazing. I tried it once myself, and the change was very noticeable.”

She also said that she liked the machine very much and believed it could help the salon expand its range of services.

This feedback reflects the customer’s personal experience. Actual results may vary depending on individual physical condition, treatment settings, treatment area, number of sessions and lifestyle habits.

Before shipment, our production and quality-control teams inspected and tested both the K808 and K370 machines.

The inspection process included:

• Machine appearance inspection
• Touchscreen and system function testing
• Treatment handle function testing
• Energy output testing
• Cooling system testing
• Accessory quantity verification
• Packaging integrity inspection

After the inspection was completed, the machines were packed in reinforced export cases suitable for international transportation. This helped reduce the risk of collision or damage during long-distance shipping.

After the machines arrived in France, the customer completed the unpacking successfully. The equipment and main accessories were received in good condition.

For overseas beauty salons and distributors, machine installation, operation and maintenance after delivery are just as important as the equipment itself.

After the customer received the machines, we continued to provide remote support and assisted with equipment inspection and preparation for operation.

Depending on each customer’s requirements, Keylaser can provide:

• English user manuals
• Operation tutorial videos
• Online video training
• Basic treatment parameter guidance
• Daily cleaning and maintenance instructions
• Remote troubleshooting
• Accessory and spare-parts support
• Product images and marketing materials

If customers encounter questions related to accessories, operation or maintenance, they can contact our sales and technical support teams for assistance.

By purchasing both the K808 and K370, the French customer was able to introduce two different categories of beauty services.

The K808 is mainly used for professional laser hair removal treatments, while the K370 is designed for non-invasive body contouring services. Together, the two machines can help the salon improve its treatment portfolio and provide more options for customers with different needs.

The equipment photos and user feedback shared by the customer are extremely valuable to us. They confirm that the machines were delivered successfully and also allow other salon owners and equipment buyers to better understand how the products are used in real business environments.

We sincerely appreciate the French customer’s trust in Keylaser. We will continue to provide support for equipment operation, maintenance and after-sales service.

Keylaser supplies professional beauty and aesthetic equipment to beauty salons, aesthetic centers, clinics and beauty equipment distributors worldwide.

Whether you are looking for a diode laser hair removal machine, a cryolipolysis machine, OEM branding or bulk purchasing services, we can recommend a suitable configuration based on your business model, budget and treatment requirements.

Contact us to receive our product catalog, machine configurations, pricing, training solutions and distributor cooperation information.